Terms and Conditions

Prices and Payment

All prices are in £ sterling and exclude UK VAT at the appropriate rate. Delivery charges are not included in the prices quoted. We accept payment by most major credit and debit cards. Payment is taken once we have established that we can fulfil your order, checked details and stock availability and despatched your goods. We do not charge your credit or debit card until we dispatch your order.


We cannot guarantee delivery times but we aim to deliver within 5 working days.


All items offered on our website are subject to availability. To purchase any of the items on our Web Site, click the "Add to Basket" button shown on each product page. When you place an order to purchase a product by clicking the button "Order Now", we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've accepted your order or dispatched the product to you. The contract will be filed. For safety reasons your order’s data are not accessible via internet. We keep these data in confidence according to our privacy policy.

The contractual terms between UK SYSTEMS INC LTD ( hereinafter referred to as the Company ) and those purchasing goods from the company are contained exclusively within these Terms & Conditions Of Sale. These Conditions and the Contract shall be subject to and constructed in accordance with the Law of England.

Acceptance of orders

(a) It shall be the responsibility of the purchaser to determine the suitability of the goods for any application.

(b) There is no guarantee as to the goods suitability for any specific purpose even if the purpose is known to the Company. In any dispute that may arise liability of the Company for breach of any guarantee or obligation either expressed or implied is limited to the value of the goods supplied in any event.

(c) All recommendations and advice given by the Company or the employees or agents of the Company are given without liability on the part of the Company.

(d) Descriptive pictorial or written material issued or published by the Company from time to time relating to goods offered for sale shall not form part of any contract of sale.

(e)The Company shall not be responsible for any loss or damage caused either directly or indirectly by the goods or by any act or omission in connection therewith.

Execution of orders

Execution of orders is contingent upon the availability of goods and absence of any circumstances beyond the control of the Company which hinder or prevent such execution.

(f)Written Confirmation Of Telephone Orders.

Must be clearly endorsed confirmation. In the event of order duplication though failure to clearly endorse the confirmation, the Customer will be liable for the full invoice value of the duplicated order. Such duplicated deliveries will only be accepted for credits subject to a 15% HANDLING CHARGE, and must be returned to us carriage paid.

Returns & Cancellations

(a)Goods properly delivered by the Company will only be accepted for return or credit subject to our prior consent.


The company will not be responsible for delays in processing or crediting returns which are not marked with our returns authorisation number, neither will the Company be under any liability whatsoever for any goods returned without prior consent. Agreed returns must be accompanied by written details giving date of purchase, original invoice number, returns authorisation number or reason for return. Goods returned as not wanted or incorrectly ordered must be sent carriage paid; will be accepted only in original condition and packaging, and will be credited subject to 15% handling charge.

(b)Goods returned under guarantee must be accompanied by written document stating the date of purchase, and original invoice number.

(c)Cancellation or part cancellation of orders ( including scheduled orders ), will only be accepted after prior negotiation and agreement, and with the Companies written agreement. Under no circumstances will cancellation be accepted for items which have been specially ordered on the purchasers behalf.

Delivery Delays

Whilst the Company undertakes that every effort will be made to ensure that goods will be delivered promptly, no liability will be accepted for delays in despatch or delivery of goods.

Risk In Goods

The risk in all goods shall pass to the purchaser on the delivery of the goods to the purchaser.

Damage or Shortage

Damage or shortage of goods discovered on delivery must be notified to the Company in writing within seven days. Any claims for damage or shortage which are not notified within this time shall not be accepted by the Company.

Returned Goods

Goods will not be accepted for return without the prior agreement of the Company. Agreed returns must be accompanied by details giving the reason for return and the date and number of the Companies invoice upon which such goods were charged.

Payment of Invoices

All accounts must be paid not later than 28-Days from the date of invoice. In the event of default the Company reserves to charge interest at 2% above current Natwest Bank Plc base rate at monthly intervals on the overdue portion of the account ad to suspend or cancel the contract in respect of any undelivered goods. The Company reserves the right to issue a loss of discount invoice against outstanding invoice(s) discounts, to the Purchaser in the event of non payment within the stated 28-Day period.

Reservation of Title

Notwithstanding delivery and passing of the risk, legal and beneficial ownership of the goods shall remain in the Company until full payment for the goods has been made. Until ownership passes the Purchaser shall hold the goods as bailee for the Company and must keep the goods free from any charge lien or other encumbrance. If the Purchaser purports to sell the goods before payment is made to the Company the proceeds of the sale shall belong to the Company until the payment in full has been received by the Company. Where such goods are used, even with loss of identity, the legal ownership to the resultant product shall vest in the Company and any proceeds of sale in respect of goods unused or resultant products shall be received by the Purchaser as agents for the Company and on their account.

Suspension and Termination

The Company shall be entitled to cancel or suspend performance of the contract if the Purchaser (a) shall fail to make payment due to the Company under contract or on any other account on the date and/or (b) shall have a receiver appointed, go into liquidation or bankruptcy, or cease to trade. Upon any such cancellation the Purchaser shall make available for collection by the Company any goods in the possession of the Purchaser for which payment has not been made.

Copyrights and Patents

Products offered for sale in this catalogue may be the subject of patents or other legal protection. The Company accepts no liability for infringement of such rights.


All items supplied by the Company are guaranteed for a period of 12 months from the date of dispatch but not those which are as a result of normal wear and tear.

Any item found to be defective through faulty materials or workmanship will be repaired, replaced or a credit note issued (at our discretion).

Items excluded from guarantee:- Camera len(s), Video heads, Batteries, Light Bulbs.

The Guarantee will be invalidated if the purchaser has failed to follow instructions for storage, usage, installation, use or maintenance of the goods.


We shall not be liable for incidental or consequential damages for any breach hereof, including but not limited to costs of removal and re-installation of goods, loss of goodwill, loss of profits or loss of use.


All diagrams, illustrations, descriptions and dimensions appearing in the Companies documentation are approximate and included for guidance only.

In line with our policy of continuous improvement, we reserve the right to make design or product alterations, or to discontinue any item as may be necessary without prior notification.

We reserve the right to randomly monitor and record all telephone calls.

General Data Protection Regulation (GDPR)

We would like to assure you that we do not share your private data with any third parties.

Statutory Rights

These Terms and Conditions do not affect any of your statutory rights.